> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fourvenues.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticket Refund Request Event

> Learn how to handle the payment success event in your integration.

The `ticket.request_refund` event is sent when a ticket needs to be refunded.
This event contains information about the ticket that needs refund.

## Event Payload

The payload of the `ticket.request_refund` event contains the following fields:

* `qr_code`: QR code of the ticket.
* `client_name`: Name of the client that has the ticket.
* `client_email`: Email related to the ticket.
* `event_id`: Id of the event from where the ticket is from.
* `ticket_id`: Unique identifiera of the ticket.
* `amount_to_refund`: Requested amount to be refunded.
* `currency`: Currency requested to be refunded.

```json theme={null}
{
  "id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
  "event": "ticket.request_refund",
  "payload": {
    "qr_code": "75P42W5G0",
    "client_name": "John Doe",
    "client_email": "email@email.com",
    "event_id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
    "ticket_id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
    "amount_to_refund": 15,
    "currency": "EUR",
    "resource_type": "ticket"
  }
}
```