Introduction
API Reference
- Auth
- Events
- ListRates
- Lists
- Locations
- Organizations
- Payments
- TicketRates
- Tickets
- Webhook Endpoints
Webhooks
- Introduction
- Events
Refund Ticket
Void ticket and mark the amount of money refunded. It can be partial or total and it can be done multiple times until the ticket is fully refunded. However, the first time it is done, the ticket is marked as voided.
curl --request PUT \
--url https://channels-service-alpha.fourvenues.com/tickets/{id}/refund \
--header 'Content-Type: application/json' \
--header 'X-Api-Key: <api-key>' \
--data '{
"amount": 10
}'
{
"data": {
"_id": "5f8d0f8b9d2b3b0017b6d8a0",
"event_id": "5f8d0f8b9d2b3b0017b6d8a0",
"ticket_rate_id": "5f8d0f8b9d2b3b0017b6d8a0",
"qr_code": "ABCDE12345",
"status": "active",
"price": {
"_id": "1643064796675",
"name": "Early Bird",
"price": 12,
"valid_until": "2022-01-01T00:00:00.000Z",
"quantity": 0,
"fee_type": "percentage",
"fee_quantity": 10,
"includes": "1 Drink",
"additional_info": "Only valid before 2:00 am."
},
"payment_currency": "EUR",
"channel_id": "5f8d0f8b9d2b3b0017b6d8a0",
"fees": {
"organization": 1.1,
"discocil": 0.7
},
"full_name": "John Doe",
"phone": "1234567890",
"email": "john.appleseed@fourvenues.com",
"gender": 0,
"birthday": "1990-01-01",
"address": "123 Main St, New York, NY 10001",
"postal_code": "10001",
"country_code": "ES",
"personal_document_type": "dni",
"personal_document_number": "1234567890",
"answers": [
{
"question_id": "1234567890",
"answer": "Answer"
}
],
"supplements": [
{
"supplement_id": "1234567890",
"price": 1
}
],
"refunded": 10,
"refunded_at": "2020-10-19T07:00:00.000Z",
"refunds": [
{
"channel_id": "5f8d0f8b9d2b3b0017b6d8a0",
"amount": 10,
"at": "2020-10-19T07:00:00.000Z"
}
],
"for": 1,
"enter": 1,
"entry_time": "2022-07-19T07:00:00.000Z",
"total_supplements": 2,
"total_fees": 1.1,
"total_price": 16.1,
"warranty": {
"total": 1,
"hours": 12
}
},
"success": true
}
Authorizations
Path Parameters
Ticket id
Body
Amount to refund.
10
Response
The unique identifier for a ticket
"5f8d0f8b9d2b3b0017b6d8a0"
Event id of a ticket
"5f8d0f8b9d2b3b0017b6d8a0"
Ticket rate id of a ticket
"5f8d0f8b9d2b3b0017b6d8a0"
QRCode of a ticket
"ABCDE12345"
Status of a ticket
processing
, active
, voided
, filled_client
, pending_payment
"active"
A ticket rate can have one or multiple prices but only one can be active at a time.
Price of the ticket.
12
Date until the price will be available.
"2022-01-01T00:00:00.000Z"
Max number of tickets that can be purchased with this price. <br>NOTE: 0 means unlimited.
0
Content the price includes.
"1 Drink"
Additional info.
"Only valid before 2:00 am."
Unique identifier for the price.
"1643064796675"
Name of the price.
"Early Bird"
Type of the fee.
percentage
, fixed
"percentage"
Quantity of the fee.
10
Currency of the payment
"EUR"
Channel id of a ticket
"5f8d0f8b9d2b3b0017b6d8a0"
Full name of a ticket
"John Doe"
Phone number of a ticket
"1234567890"
Email of a ticket
"john.appleseed@fourvenues.com"
Gender of the client.
0 = women
, 1 = men
0
Birthday of a ticket
"1990-01-01"
Address of a ticket
"123 Main St, New York, NY 10001"
Postal code of a ticket
"10001"
Country code of a ticket
"ES"
Personal document type of a ticket
dni
, nie
, passport
, other
"dni"
Personal document number of a ticket
"1234567890"
Total refunded amount of a ticket
10
Refunded date of a ticket
"2020-10-19T07:00:00.000Z"
Clients that can access with this ticket
1
Clients that have entered with this ticket
1
Entry time of the clients with this ticket
"2022-07-19T07:00:00.000Z"
Total price of the supplements
2
Total price of the fees
1.1
Total price of the ticket + all extras (supplements, fees, warranty price, etc.)
16.1
curl --request PUT \
--url https://channels-service-alpha.fourvenues.com/tickets/{id}/refund \
--header 'Content-Type: application/json' \
--header 'X-Api-Key: <api-key>' \
--data '{
"amount": 10
}'
{
"data": {
"_id": "5f8d0f8b9d2b3b0017b6d8a0",
"event_id": "5f8d0f8b9d2b3b0017b6d8a0",
"ticket_rate_id": "5f8d0f8b9d2b3b0017b6d8a0",
"qr_code": "ABCDE12345",
"status": "active",
"price": {
"_id": "1643064796675",
"name": "Early Bird",
"price": 12,
"valid_until": "2022-01-01T00:00:00.000Z",
"quantity": 0,
"fee_type": "percentage",
"fee_quantity": 10,
"includes": "1 Drink",
"additional_info": "Only valid before 2:00 am."
},
"payment_currency": "EUR",
"channel_id": "5f8d0f8b9d2b3b0017b6d8a0",
"fees": {
"organization": 1.1,
"discocil": 0.7
},
"full_name": "John Doe",
"phone": "1234567890",
"email": "john.appleseed@fourvenues.com",
"gender": 0,
"birthday": "1990-01-01",
"address": "123 Main St, New York, NY 10001",
"postal_code": "10001",
"country_code": "ES",
"personal_document_type": "dni",
"personal_document_number": "1234567890",
"answers": [
{
"question_id": "1234567890",
"answer": "Answer"
}
],
"supplements": [
{
"supplement_id": "1234567890",
"price": 1
}
],
"refunded": 10,
"refunded_at": "2020-10-19T07:00:00.000Z",
"refunds": [
{
"channel_id": "5f8d0f8b9d2b3b0017b6d8a0",
"amount": 10,
"at": "2020-10-19T07:00:00.000Z"
}
],
"for": 1,
"enter": 1,
"entry_time": "2022-07-19T07:00:00.000Z",
"total_supplements": 2,
"total_fees": 1.1,
"total_price": 16.1,
"warranty": {
"total": 1,
"hours": 12
}
},
"success": true
}