Ticket Refund Request Event - Fourvenues API

The ticket.request_refund event is sent when a ticket needs to be refunded. This event contains information about the ticket that needs refund.

Event Payload

The payload of the ticket.request_refund event contains the following fields:

qr_code: QR code of the ticket.
client_name: Name of the client that has the ticket.
client_email: Email related to the ticket.
event_id: Id of the event from where the ticket is from.
ticket_id: Unique identifiera of the ticket.
amount_to_refund: Requested amount to be refunded.
currency: Currency requested to be refunded.

{
  "id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
  "event": "ticket.request_refund",
  "payload": {
    "qr_code": "75P42W5G0",
    "client_name": "John Doe",
    "client_email": "email@email.com",
    "event_id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
    "ticket_id": "5f7b1b3b-7b7b-4b7b-8b7b-9b7b1b3b7b7b",
    "amount_to_refund": 15,
    "currency": "EUR",
    "resource_type": "ticket"
  }
}